"Luxurious, spacious apartments, perfect for families of all ages."
Sharmeen from United Kingdom
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"Aqua park was great and clean and the beach was clean and lovely, The staff were really nice and helpful especially at the front desk and at the beach restaurant we enjoyed our vacation"
Elzahraa from Egypt
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"This hotel is about 30 mins from Hurghada Airport by taxi , taxi cost around 20 Euros."
Gurpreet T from United Kingdom
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5-star beachfront resort in Hurghada
Accommodations
Jaz Neo Saraya Palms offers 270 spacious rooms designed with contemporary touches and stunning views. Rooms are equipped with balconies or terraces, providing direct access to the lush landscapes. Families can select from a variety of room configurations, including options tailored for larger parties.
Dining
The hotel hosts multiple dining venues, including the main buffet restaurant serving international cuisine and themed nights. Guests can enjoy meals at specialty restaurants offering Italian and Asian dishes, catering to diverse palate preferences. A poolside bar delivers casual snacks and a refreshing drink selection.
Entertainment
An array of entertainment options are available, including live music and evening shows that engage guests of all ages. The hotel provides a well-equipped wellness center, alongside recreational facilities for sport enthusiasts. A dedicated kids' club features activities tailored for younger visitors, enriching their holiday experience.
Wellness
The wellness facilities at Jaz Neo Saraya Palms include a modern spa offering various treatments, aimed at relaxation and rejuvenation. Guests can partake in yoga sessions and fitness classes designed to promote well-being. Outdoor tennis courts and pools contribute to an active lifestyle during the stay.
Location
Located along the picturesque Red Sea coast, the hotel enjoys convenient access to local attractions and activities. Guests can explore vibrant coral reefs, ideal for snorkeling and diving. The strategic location is also within close proximity to Hurghada's bustling marina and market areas.
Highlights
Rooms: 270 spacious rooms with balconies
Dining: Main buffet restaurant and themed nights
Entertainment: Live music and evening shows
Wellness: Modern spa with various treatments
“This all-inclusive hotel definitely offers great value, especially for families looking for both relaxation and activities. Its location next to the golf course and proximity to Makadi Bay's diving spots make it ideal for blending leisure with adventure, plus, the included water park access is a major draw. I think it's a solid choice for a Hurghada getaway.”
Madeline ScottChief Content Curator at Allinclusiveresorts
Choose Your Ideal Room
Choose from suites, family rooms, and more—breakfast, free cancellation, and exclusive perks included
Two-Bedroom Suite Queen or Twin Bed– Garden view
2 persons
160 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
Studio Queen Bed
2 persons
60 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Three-Bedroom Suite Queen Twin Bed– Garden view
2 persons
275 sq. feet
2 Queen Size Beds
Air conditioning
Balcony
room details
Show all rooms
Rates and Room Availability by Date
Find available dates and compare today’s prices
September 2026 - September 2027
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Check-in/ Check-out
Resort Features & Services
Unmatched comfort, unforgettable experiences—all built into your stay
Facilities: Great
8.8/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Private beach
Coffee shop
Sports & Fitness
Badminton
Golf course
Guest Parking
Private parking is possible on site for free.
Services
Paid airport shuttle
Shops/Commercial services
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Children
Cots
Children's buffet
Children's play area
Kids club
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Garden area
Spa & wellness centre
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
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Dining Onsite
At Jaz Neo Saraya Palms, the dining scene is elevated by a diverse range of culinary experiences, where international flavors meet family-friendly atmospheres. Notably, the Shams Main Restaurant invites guests to savor hearty meals while soaking in the lively ambiance throughout the day.
Shams Main Restaurant
International buffet
Ambiance
Family-friendly with a traditional touch, perfect for casual gatherings and special moments alike.
Key Offerings
Indulge in a vibrant array of dishes showcasing international cuisine, complemented by dairy-free options. Enjoy meals in a relaxed setting that welcomes diners of all ages.
Reservation
No
Open for breakfast, lunch, and dinner.
Jaz Neo Saraya Palms Location
Madinat Makadi, Hurghada,
Explore Hurghada
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Makadi Bay
9 minutes' walk
Beautiful bay known for its crystal-clear waters and sandy beaches, perfect for swimming and sunbathing.
Makadi Water World
5-minute drive
Largest water park in the region, featuring thrilling slides and pools for family fun with free admission on select dates.
Madinat Makadi Golf Resort
15 minutes' walk
Luxurious 18-hole golf course located in a scenic setting, ideal for golf enthusiasts and offering club rentals.
Water Sports
5-minute drive
Thrilling activities such as jet skiing and parasailing available at nearby beaches, suitable for adventure seekers.
Relaxing Spa Treatments
10-minute drive
Luxurious spa services at local resorts offering massages and wellness treatments for ultimate relaxation.
The Grill Restaurant
5 minutes' walk
Charming eatery featuring fresh grilled seafood and local specialties, ideal for casual family dinners.
Nino's Restaurant
5 minutes' walk
Italian cuisine with a cozy ambiance, known for pizzas and pastas; vegetarian options available.
Shahrazad International Restaurant
5-minute drive
Diverse menu with Middle Eastern and international dishes; outdoor seating with scenic views.
Theatre
9 minutes' walk
Local theater showcasing live performances and cultural events, featuring themed nights for all ages.
Disco
5-minute drive
Vibrant nightlife spot with DJ performances and dance floors, popular among both tourists and locals.
Transportation Options & Local Travel
City Centre
Hurghada 47 min · 19.1 mi
Airports
Hurghada International (HRG) 49 min · 20.3 mi
Sharm el-Sheikh International (SSH) 1185 min · 490.6 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel Jaz Neo Saraya Palms provides visitors with a free full breakfast.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
German, Arabic
Year renovated:
2012
Number of rooms:
102
Former name
Iberotel
Guest Reviews & Star Ratings
Hear from Guests Who’ve Stayed Before
Review score
Based on 778 verified reviews
9.3 /10
Perfect
94 %
Recommend
Breakfast
9.0/10
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.8/10
Free WiFi
8.1/10
Location
8.7/10
Paid Wi-Fi
8.3/10
Staff
9.3/10
Value for money
8.8/10
Pros
Spacious apartments
Helpful staff
Good variety
Water park
Cons
Far beach
Broken machine
Weak water
Guest reviews
based on 563 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Jaz Neo Saraya Palms
What is the check-in and check-out policy at Jaz Neo Saraya Palms?
Check-in is at 14:00 and check-out is by 12:00.
Is there an airport shuttle service available at Jaz Neo Saraya Palms?
Airport shuttle service is available upon request for an additional charge.
How far is Jaz Neo Saraya Palms from Hurghada International Airport?
The hotel is approximately 30 km from Hurghada International Airport, which takes around 30 minutes by car.
What dining options are available at Jaz Neo Saraya Palms?
The hotel features the Shams restaurant that offers international cuisine, along with a pool bar and snack bar.
Are there any restaurants nearby Jaz Neo Saraya Palms?
Nearby dining options include The Grill Restaurant (0.5 km), Aqua restaurant (0.5 km), and T Bones Steak House (2 km).
What amenities are available for families at Jaz Neo Saraya Palms?
The hotel provides a children's play area, kids club, children's buffet, and free access to an on-site water park.
Does Jaz Neo Saraya Palms have a beach access?
Yes, the hotel has a private beach area for guests.
Which languages are spoken by the staff at Jaz Neo Saraya Palms?
The staff speaks multiple languages to accommodate guests.
Is Wi-Fi available at Jaz Neo Saraya Palms?
Free limited Wi-Fi is available in public areas and rooms, with chargeable high-speed Wi-Fi options.
What activities can guests enjoy at Jaz Neo Saraya Palms?
Guests can engage in activities like volleyball, basketball, and enjoy access to the on-site water park.
Does Jaz Neo Saraya Palms provide any wellness services?
The hotel features a spa and wellness center for relaxation services.